Help! My Affiliate Manager Sucks!
In continuing with the “Five Reasons Why Your Affiliate Network Sucks” series, today we will focus on “Affiliate Managers“. The best way to think of an affiliate manager is like the coach of a sports team, they “should” be there to provide input when you are looking to improve your marketing (game), and most definitely there to notify you on the latest offers available and what’s hot. Lastly, but most important… they are your life line to the network and the easiest/fatest way to getting premium pay outs.
Here are a few ways you can tell if your current affiliate manager sucks, and what you can do about it.
– How about a Booost?!
In my last post on “My Affiliate Network Pays More than Yours!“, I focused on the different payment structures from all the networks. The public payout rates varied heavily, yet they were all for the same offer. You affiliate manager is your inside man to get you the best payout rates on an offer. I’ll tell you right now, my affiliate managers at MarketLeverage (Erick) and NeverBlueAds (Tina) are the best. On some of these other networks, affiliate managers want to see “some volume” first, before giving you a higher payout… of they will give you an increase, but you know they still have so much more room to offer. While this makes sense for affiliates and managers that do not have any prior business, or massive lead volume… it’s really just a time waster for the affiliate and the affiliate manager, when you know you are dealing with an affiliate that can deliver.
– This is the Internet… Be Available Online!
This is soo crucial… affiliate managers NEED to be accessible online, and I’m not just talking about email. While some affiliates like to pick up the phone and chat for a while, many don’t. All affiliate managers should be available by either AIM Instant Messenger, GMail Chat, MSN Messenger or whatever… just don’t rely on email. No only will this make your affiliates happier and not have to wait for an email response, but it will also grow your personal relationships with your affiliates. I talk to my affiliate managers several times a week, whether it be about network offers, or just to see how they are doing.
– Newbie Affiliate Manager
While the majority of affiliate managers I have come across are seasoned and have a pretty good idea what internet and affiliate marketing is, I sometimes feels bad for the networks and affiliates that are using/working with newbies. Every one has to start somewhere, but when you have to explain marketing methods or how other networks run and work with higher payouts, its frustrating. Your job is to market and make money with the network, not train any new affiliate managers in the process. Networks… make sure you have well trained and knowledgeable affiliate managers!
The majority of affiliate managers out there on the well known networks are really great… from time to time you will come across a newbie or someone that just isn’t as good as they could be. In a situation like this, you can ask who your friends or other business contacts that are working with at the company, if they like their manager. If you end up with a nice recommended affiliate manager, simply contact the network and ask nicely to be changed. In most cases you shouldn’t have any problems.
[This post is covering part one of the â€œFive Reasons Your Affiliate Program Sucksâ€ series, and is focusing on â€œBad Affiliate Managersâ€œ.]
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