Thanks for Missing My Package DHL!
I’ve spent the day getting ready to leave for Affiliate Summit in Florida… but I’m still waiting for my awesomely wicked new business cards I ordered from VistaPrint earlier this week. I made sure to pay the extra $36.84 for shipping so they would arrive in time. At the end of placing my order it said my package would arrive 7/6/07 at the latest. I had been anxiously awaiting the arrival of my new cards so I can finish up my packing and not have to worry about not having them. I kept checking the tracking number on the DHL web site and it’s been listed as "7/6/2007 7:41 am Depart Facility Niles Regional Hub, MI" for the most of the day now. Quite concerned, I decided to give them a call.
Once talking to a representative, the girl says the package was misplaced and left at the DHL Depart Facility in Michigan! She also apologized, but what good does that do for me? When asked about a refund she said that they bill VistaPrint directly and I have to talk with them. (Which I definitely will.) This is quite ridiculous as this was an important package… and the only purpose for DHL in life is to DELIVER PACKAGES! I was told I will have my business cards tomorrow by noon. Lastly I asked what’s the guarantee on that… I was told there was none…
I’m not happy about this. What if my flight left today or tomorrow?…. the business cards are just as important as anything else, if not more important! VistaPrint and DHL management will hear from me on this… as well as my readers. This is powerful blogging at it’s finest!
Wait... before you leave, consider these top resources: